A B2B telecommunications company uses Communications Cloud to sell technically complex products. Their operations team faced order fallouts due to incorrect configurations of the quotes. At the same time, their sales team said that it takes too much time to educate a new account executive due to the product's complexity, and even after studying, it doesn't prevent mistakes in the quotes.
What two options need to be implemented to improve the current situation?
A. Configure Advanced Rules to validate the quote configuration.
B. Configure steps in the Order Fulfillment process to guide the product configuration.
C. Create an order validation task in the Order Fulfillment process.
D. Implement the Guided Sales using OmniScripts.
正解:A,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
Which object is exclusively available to users in setup to perform direct store delivery?
A. Delivery Task
B. ProductTransfer
C. Shipment
D. Order
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC wants to create a guided ordering process for their Sales Agents and B2C Customers.
Which two options are technically feasible?
A. Use Salesforce Flow to build the guided ordering journey for agents and Salesforce Flow via Lightning Out on a third-party CMS for customers.
B. Use OmniScript to build the guided ordering journey for agents and expose OmniScript via OmniOut on a third-party CMS.
C. Use OmniScript to build the guided ordering journey for agents and OmniScript via OmniOut on a Salesforce Experience for customers.
正解:B,C
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
Universal Containers is using Communications Cloud for their B2B use cases. They have an integration with a legacy stack that will handle network provisioning and billing. As part of their Order Management process they have to send the customer data to the legacy app, which in turn provisions billing.
What should a Consultant recommend to make this callout easier to configure, easier to maintain, and performant?
A. Model the customer data as fields on Order and pass the fields along with the other attributes to the payload.
B. Create a custom integration adapter to fetch the customer info and pass it to the payload that will be sent to the external application.
C. Model the customer data as multi picklist attributes within the cart and create Decomposition relationships accordingly to send the right information within the callout tasks.
D. Model the customer data to Technical Products along with other Products and Services and create Decomposition relationships accordingly to send the right information within the callout tasks.
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
Universal Containers (UC) is using Communications Cloud and would like to introduce a limited-time offer to their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months.
Which two options should a Consultant configure to meet this requirement?
A. Promotion
B. Time Plan
C. Discount
D. Offering
正解:A,B
解説: (Pass4Test メンバーにのみ表示されます)
質問 6:
Universal Connect (UC) offers business TV services to its customers. As part of the offerings, UC requires the business TV's attribute to be changed to "Gold" if an account's SLA field value is "Gold".
What solution should a Consultant recommend to achieve this requirement?
A. Compatibility Rules
B. Context Rules
C. Attribute Rules
D. Advanced Rules
正解:D
解説: (Pass4Test メンバーにのみ表示されます)
質問 7:
ABC Telecom has a requirement to allow their customers to upgrade or downgrade plans from an unlimited plan to a limited plan or from two play packs to three play packs and vice versa.
Which three are key offerings provided by the change of plan feature in Communications Cloud?
A. Moving to/out from the bundled offer
B. Customers can choose from all plans in the price book.
C. History of Subscription Updates and Traceability
D. Supported by Digital Commerce APIs
E. Service Continuity
正解:A,D,E
解説: (Pass4Test メンバーにのみ表示されます)
質問 8:
How is a promotion linked to a Retail Store?
A. Through a related list on the Retail Store Group object
B. Through a Promotion Delivery Method
C. Through a Promotion Channel record
D. Through an account associated with the Retail Store
正解:C
解説: (Pass4Test メンバーにのみ表示されます)
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Imamura -
Pass4Testのおかげで無事合格だぁ!!AP-204この問題集はとてもわかりやすいので、しっかりとした理解に導いてくれるPass4TestのAP-204問題集が合格への最短ルートです。