A BPM program manager uses an agile playback methodology. Which one of the following is a bad practice for playback?
A. Scheduling playbacks every four to six weeks.
B. Having SMEs perform activities in the process portal.
C. Demonstrating the flow with powerpoint and screenshots.
D. Having the Process Owner lead the playback.
正解:C
質問 2:
Process business data that needs to be available after the process instance completes must be:
A. persisted in the performance data warehouse.
B. audited in the process server database
C. removed from the process server for SOX Compliance.
D. persisted to a business data system of record.
正解:D
質問 3:
A program manager is planning a project after Playback 0 with a customer. The first proposed plan includes releasing the process with no integrations to external systems. In this plan the process participants will key in data into the process application manually for the first release. The customer replies that this is not a good solution because the integrations are required. The customer proposes a second plan where all the integrations are built for the first release and it will take nearly 3 times as long to deliver with a duration of 9 months. After discussing the pros and cons of the different approaches the customer states that the plan with integrations will be less work and cost overall because they know that they will eventually build all the integrations. How should the program manager respond?
A. Continue to support the first plan because partial solutions that bring about an earlier release will often demonstrate that the full scope of initial planned integrations are not required.
B. Accept the second plan because it will lock the customer into a much longer implementation during which the program manager can push for shorter releases.
C. Continue to support the first plan because it gives the process participants the ability to work with the data first hand and greatly reduce the user acceptance testing.
D. Accept the customer's proposed plan as the customer has confirmed that the integrations will eventually be implemented. The program manager will document the integration risks.
正解:A
質問 4:
What are the primary challenges that business process governance addresses?
A. Many processes, many BPM developers, and many BPM assets.
B. Inconsistent decision making in selecting BPM projects, not meeting regulatory compliance goals, and automating labor intensive processes.
C. Bad relationships between business and IT, inconsistent results in delivering BPM value, and developing BPM skills within the organization.
D. Developing BPM skills within the organization, adopting BPM methodology to the organization's needs, and gathering lessons learned from failed BPM projects.
正解:A
Sotohata -
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