Which of the following tools is required to remove most major modules inside an Xserve G5?
A. Hex Nut Driver
B. Flat Blade Screwdriver
C. Torx Driver
D. None
正解:D
質問 2:
A customer claims that her iMac G5 (iSight) cannot connect to her AirPort Express network at home. Which of the following would be the BEST question to ask her FIRST?
A. Does your ISP support wireless access to the Internet?
B. What type of wireless card is installed in your iMac G5?
C. Can any other computer successfully join her network?
D. Have you upgraded to Mac OS X v10.4.8?
正解:C
質問 3:
A customer states that she sees an error message appear when she opens her Web browser with her iMac (USB 2.0) using dial-up Internet service. The message displayed in the Web browser is "The specified server could not be found." When she attempts to access the same Web page a second time the Web page is loaded without a problem. Which of the following is the BEST explanation for what is happening?
A. The Web browser attempted to load the page before the iMac's dial-up modem had finished connecting to the Internet Service Provider.
B. The iMac needs to warm up before it can access the Web page.
C. The iMac's dial-up modem is configured for extra error correction resulting in the delay.
D. The Web browser is configured to only access Web pages when reloaded.
正解:A
質問 4:
When would component isolation be useful?
A. After verifying the repair.
B. After escalating the issue.
C. Before asking probing questions.
D. Before trying quick fixes.
正解:B
質問 5:
You require additional information about a specific problem with a customer's Power Mac G5. Which one of the following resources is the Apple-recommended choice for researching the problem?
A. Knowledge Base
B. Discussions
C. User's manual
D. Downloads
正解:A
質問 6:
When would you want to force an application to launch using Rosetta?
A. You want to run a Universal Binary application with PowerPC plug-ins on an Intel-based Mac.
B. You want to run a PowerPC-native application on an Intel-based Mac.
C. You want to run a Universal Binary application on a PowerPC-based Mac.
D. You want to run an Intel-native application on a PowerPC-based Mac.
正解:A
質問 7:
You can receive an electrical shock from the AC/DC power supply board inside an iMac G5 (iSight), because it remains powered whenever the system is plugged in, whether or not the system is turned on.
A. False
B. True
正解:B
質問 8:
A customer claims that her Mac mini, with an AirPort Extreme card installed, cannot connect to her AirPort Express network at home. Her configuration includes an Apple Cinema Display resting on top of the Mac mini, and a functioning AirPort Express Base Station 20 feet away. Which of the following choices is the most likely cause of this problem?
A. The AirPort Express Base Station is too far away.
B. AirPort reception is affected by the display on top of the Mac mini.
C. The AirPort Express Base Station is not compatible with the Mac mini.
D. The Mac mini must be upgraded to Mac OS X v10.4.7 first.
正解:B
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