最新なAvaya 74970X問題集（68題）、真実試験の問題を全部にカバー！

質問 1：
While troubleshooting web chat interactions, which snap-In service and PU logs must be checked from the Avaya Oceana Cluster#3?
A. ORCRestService
B. WAlMRestService
C. CustomerControllerService
D. AgentControllerService
正解：A

質問 2：
Consider the log messages from Contact Center Service PU log file ucm-affadapter-pu-1.log:
2018-02-21 11:21:21,549 [Pool-pool-4-thread-1] INFO AsyncHttpClient [adapter-pu-1]
[M:sendEvent] [T:]. Send request to
[http://135.122.104.77:80/services/EventingConnector/events?affinity=135.122.104.77] with header attributes [(family=OmniCenter, type=CONTACT_ENDED, metadata-ucid=Eke6-qw3S2K-MyAKSJny6A, Version=1.0)], body [RouteContactEvent
[,id=UGZQRVhJNHhTaGlycXQyQThFN2VJdw==_,ip=135.122.104.77,wr=pfpEXI4xShmrqt2A8 E7eIw,c=Eke6-qw3S2K-NyAKSJny6A,p=OCP ShortMessageService,ch=ShortMessageService,rrId=f785b56c-364f-4acf-9620-b723a6ca43c6,r outAddr=,wfType=ROUTE_CONTACT_SMS,reason=DEFAULT]] What is the Work Request ID in the log message?
A. PfPex14xShrmrqt2A8E7eIw
B. Eke6 qw3S2K-NyAKSJny6A
C. f785b56c-364f-4acf-9620-b723a6ca43c6
D. UGZQRVhJNHhTaGlycXQYQThFN2VJdw
正解：D

質問 3：
A customer wants to take a backup of their email, Web chat and SMS interactions. Which Avaya Oceana component must be backed up?
A. UCA Store Service Database Backup
B. Omni store DB Controller Data Store
C. UCM Data Collector Database Backup
D. Omni store DB Database Backup
正解：B

質問 4：
To take a backup of the Intersystem cache database, which application file must run from the Install directory of Omni channel Windows Multimedia Server?
A. \Avaya\Oceana\Oceana\Backup And Restore\Backup and Restore.exe
B. \Avaya\Oceana\Oceana\Backup And Restore\Backup.exe
C. \Avaya\Oceana\Oceana\Backup And Restore\CacheDatabaseBkp.exe
D. \Avaya\Oceana\Oceana\Backup And Restore\OmnichannelBackup.exe
正解：B

質問 5：
A customer is troubleshooting the integration between AES and Avaya Oceana Call Server Connector. During the integration the customer finds the following message while checking the AES DMCC log files:
cd /var/log/avaya/aes/dmcc-trace.log hr-oceanal-aes DmccMain[24600] - 06:00 2017 275 1 com.avaya.aes [ : StartApplicationSTE: com.avaya.sessionsvc.SessionServiceImp] WARNING - Authentication failed : clientID=XML Encrypted: 192.168.1.100:25067, user=csc After reviewing the error message, which action will fix the customer's problem?
A. Redeploy CSC Service and reboot Oceana Cluster 1.
B. Match the correct CSC user password In AES and CSC service.
C. Reboot the AES server and re deploy CSC service.
D. Change the CSC user password in AES server and reboot AES.
正解：B

質問 6：
An administrator logs in to ED admin console to check the current interactions status and finds an ED instance with Event Type "ROUTE_CONTACT_SMS".
How is the event type mapped to the SMS channel In Avaya Oceana?
A. The Event Type Is mapped to the SMS snap in name, which is configured in SMS Configuration through the Omni channel administration utility.
B. The Event Type is mapped to the tag, which is configured in SMS Configuration through the Omni channel administration utility.
C. The Event Type is mapped to the workflow name, which is configured in SMS Configuration through the Omni channel administration utility.
D. The Event Type is mapped to the route point, which is configured in SMS Configuration through the Omni channel administration utility.
正解：B

質問 7：
When a call is transferred from Avaya Aura Experience Portal to Communication Manager Ingress VDN, what information is passed inside the UUI header? (Choose two.)
A. Session ID
B. Call ID
C. Call Ref ID
D. Context ID
E. UCID
正解：D,E