For providing a treatment similar to an Experience Portal, which VON is required in Communication Manager?
A. Ingress VDN
B. Routing VDN
C. Self Service VDN
D. Transfer VDN
正解:B
質問 2:
A customer is running an Avaya Oceana solution and the technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana, It Is not delivered to the available agents. During the isolation, the engineer found that the CSC TSAPI application is unable to receive CM events through AES.
To find out what is causing this problem, which logs need to be checked?
A. CSC Service log- /var/log/Avaya/services/CallServerConnector/CaHServefConnector.log PU logs- /var/log/Avaya/dcm/ CallServerConnectorService
B. CSC Service log- /v<ir/log/Avaya/services/CaHServerConnectof/CallSefverConnector.log PU logs- /var/log/Avaya/dcm/pu/CallConnectorService
C. CSC Service log- /var/logyAvaya/services/CallServerConnector/CallServerConnector.log PU logs- /var/log/Avaya/dcm/CallServerConnectorService
D. CSC Service log- /var/log/Avaya/services/CallServerConnector/ CallServerConnector.log PU logs- /vaf/log/Avaya/dcm/pu/pu.log
正解:A
質問 3:
A customer is running an Avaya Oceana solution and the technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana, the engineer finds an issue with the Avaya Oceana Unified Collaboration model and wants to check the UCM log.
Which two log locations contain the logs for the UCM component? (Choose two.)
A. CSCService Log Files /var/log/Avaya/services/CSCService/CSCService.log
B. UCSStore log file to /var/log/Avaya/services/UCMStoreService/UCMStoreService
C. Services Log Files /var/log/Avaya/servlce/UCService/ or ContactCenterService/ or OpenUM/
D. PU Service log file to /var/log/Avaya/dcm/pu/UCMService/or UCM Data Col lector/ or ContactCentreService/
E. Services log file to /var/log/Avaya/service/UCMService/ or UCMDataCollector/ or ContactCentreService/
正解:A,B
質問 4:
During the Avaya Oceana Email Channel processing, which component sends Information to Context Store and UCM?
A. ORC
B. Omni channel Database
C. Agent Controller
D. Email Manager
正解:D
質問 5:
The CSC SSL connection is successful but CSC disconnects after locoing the following line in the CSC PU logs:
18/02 14:50:21.436 [CstaProv] DEBUG avaya.khepri.dmcc.CstaProvider - onSetPrivilegesNegResponse() UNKNOWN_APPLICATION What is causing this problem?
A. The AES CTI CSC user and password are Incorrect.
B. The AES Switch Link Is down to Communication Manager.
C. Avaya Oceana is not equipped with an Oceana Base license.
D. The AES is not equipped with a correct AES license.
正解:A
西田** -
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