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質問 1：
Which statement is true about the IBM SmartCloud Control Desk E-Mail Listener?
A. It supports POP3 and IMAP protocols only.
B. It can process digitally signed messages.
C. It does not support embedded attachments.
D. It can process encrypted messages.
正解：A
質問 2：
Where can a user find the application to manage authorized assets?
A. Assets module, Assets application
B. IT Infrastructure module, Reconciliation application
C. Assets module, Authorized Assets application
D. IT Infrastructure module, Authorized Assets application
正解：A
質問 3：
What are three different ticket types available in IBM SmartCloud Control Desk V7.5? (Choose three.)
A. Incident
B. Service Request
C. Configuration Item
D. Solution
E. Problem
F. Change
正解：A,B,E
質問 4：
IBM SmartCloud Control Desk V7.5 supports which two application servers? (Choose two.)
A. IBM DB2 Server
B. Apache Tomcat
C. IBM WebSphere
D. Tivoli Directory Sewer
E. Oracle BEA WebLogic
正解：C,E
質問 5：
By default, what are three of the required fields in a bulletin board message? (Choose three.)
A. Subject
B. Person Group
C. Organization
D. Message ID
E. Message
F. Expiration Date
正解：A,D,F
質問 6：
Which application is used in IBM SmartCloud Control Desk V7.5 to manually import data such as users, assets, and configuration items?
A. Migration Manager
B. Data Analyzer
C. Enterprise Identity Mapping
D. Integration Framework
正解：D
質問 7：
The Start Center's Help menu provides links to which two resources? (Choose two.)
A. IBM Electronic Support
B. StartCenterHelp
C. IBM Redbooks
D. IBM developerWorks Wiki
E. Self Service Help
正解：A,B
Which statement is true about the IBM SmartCloud Control Desk E-Mail Listener?
A. It supports POP3 and IMAP protocols only.
B. It can process digitally signed messages.
C. It does not support embedded attachments.
D. It can process encrypted messages.
正解：A
質問 2：
Where can a user find the application to manage authorized assets?
A. Assets module, Assets application
B. IT Infrastructure module, Reconciliation application
C. Assets module, Authorized Assets application
D. IT Infrastructure module, Authorized Assets application
正解：A
質問 3：
What are three different ticket types available in IBM SmartCloud Control Desk V7.5? (Choose three.)
A. Incident
B. Service Request
C. Configuration Item
D. Solution
E. Problem
F. Change
正解：A,B,E
質問 4：
IBM SmartCloud Control Desk V7.5 supports which two application servers? (Choose two.)
A. IBM DB2 Server
B. Apache Tomcat
C. IBM WebSphere
D. Tivoli Directory Sewer
E. Oracle BEA WebLogic
正解：C,E
質問 5：
By default, what are three of the required fields in a bulletin board message? (Choose three.)
A. Subject
B. Person Group
C. Organization
D. Message ID
E. Message
F. Expiration Date
正解：A,D,F
質問 6：
Which application is used in IBM SmartCloud Control Desk V7.5 to manually import data such as users, assets, and configuration items?
A. Migration Manager
B. Data Analyzer
C. Enterprise Identity Mapping
D. Integration Framework
正解：D
質問 7：
The Start Center's Help menu provides links to which two resources? (Choose two.)
A. IBM Electronic Support
B. StartCenterHelp
C. IBM Redbooks
D. IBM developerWorks Wiki
E. Self Service Help
正解：A,B
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