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質問 1：
What are three common tasks for Change Management? (Choose three.)
A. Create a problem from the change
B. Schedule the change
C. Analyze the impact of the change
D. Identify the cause of the change
E. Review the change once it has been implemented
F. Check for known errors related to the configuration items impacted by the change
正解：B,C,E
質問 2：
For easy maintenance, a customer needs to capture individual hourly log files on a daily basis. What setting(s) need to be configured?
A. In the Logging application, select Action> Manage Appenders, add a new row, fill in File Name, File Size, and Index.
B. In the System Properties application, select Action > Manage Logging, add a new row, fill in File Name, File Size, and Index.
C. In the Logging application, select Action > Manage Appenders, select Polling, fill in File Name, File Size, and Backup Index to 24.
D. In the System Properties application, select Action > Manage Appenders, schedule to run every 24 hours, fill in File Name, and File Size.
正解：C
質問 3：
Where are the IBM SmartCloud Control Desk log files located?
A./profiles/ctgAppSrv01/profiles/ctgDmgr01/logs
B./profiles/ctgAppSrv01/logs/M/Server
C. \ibm\smp\logs
D. \ibm\smp\maximo\tools\maximo
正解：B
質問 4：
What is the purpose of domains within IBM SmartCloud Control Desk?
A. To specify ownership of a set of objects within the product
B. To maintain a value list that can be used in fields within the product
C. To allow global searches across areas of an organization
D. To separate configuration items and assets into geographical areas
正解：B
質問 5：
What is the purpose of the Service Catalog?
A. To provide pricing information on all available services and options
B. To provide an authoritative source of consistent information on all agreed to services and ensure wide accessibility to all approved viewers
C. To provide a database or structured document listing all IT services that are under consideration or development but are not yet available to customers
D. To provide a description of the IT Service and specify the responsibilities of the IT Service Provider and the customer
正解：B
What are three common tasks for Change Management? (Choose three.)
A. Create a problem from the change
B. Schedule the change
C. Analyze the impact of the change
D. Identify the cause of the change
E. Review the change once it has been implemented
F. Check for known errors related to the configuration items impacted by the change
正解：B,C,E
質問 2：
For easy maintenance, a customer needs to capture individual hourly log files on a daily basis. What setting(s) need to be configured?
A. In the Logging application, select Action> Manage Appenders, add a new row, fill in File Name, File Size, and Index.
B. In the System Properties application, select Action > Manage Logging, add a new row, fill in File Name, File Size, and Index.
C. In the Logging application, select Action > Manage Appenders, select Polling, fill in File Name, File Size, and Backup Index to 24.
D. In the System Properties application, select Action > Manage Appenders, schedule to run every 24 hours, fill in File Name, and File Size.
正解：C
質問 3：
Where are the IBM SmartCloud Control Desk log files located?
A.
B.
C. \ibm\smp\logs
D. \ibm\smp\maximo\tools\maximo
正解：B
質問 4：
What is the purpose of domains within IBM SmartCloud Control Desk?
A. To specify ownership of a set of objects within the product
B. To maintain a value list that can be used in fields within the product
C. To allow global searches across areas of an organization
D. To separate configuration items and assets into geographical areas
正解：B
質問 5：
What is the purpose of the Service Catalog?
A. To provide pricing information on all available services and options
B. To provide an authoritative source of consistent information on all agreed to services and ensure wide accessibility to all approved viewers
C. To provide a database or structured document listing all IT services that are under consideration or development but are not yet available to customers
D. To provide a description of the IT Service and specify the responsibilities of the IT Service Provider and the customer
正解：B
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