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質問 1：
Your customer states he can receive chats with Messages app on an iPad, but not on his iMac with OS X Mountain Lion installed. How can you help this customer receive chats with Messages?
A. Select the iMessage check box in System Preferences > iCloud
B. Help the customer download Messages from the Mac App Store.
C. I Set Messages preferences for "You can be reached for messages at:" to the same email account as the iPad.
D. Delete Messages, then boot to OS X Recovery to reinstall OS X Mountain Lion.
正解：C
質問 2：
A customer with Os X Mountain Lion installed has decided to give his Mac to his son. How can he easily erase the hard disk and reinstall OS X Mountain Lion?
A. He should use a OS X Lion USB Drive, startup from it and erase the hard disk using Disk Utility. After installing OS X Lion, creating a new user, and installing software updates; he will then download OS X Mountain Lion from the Mac App Store.
B. He must use target disk mode and perform the erase and install option in OS X Mountain Lion from another Mac.
C. He should buy a OS X Mountain Lion USB drive from Apple, start up from it and choose the erase and install option in the installer.
D. He should start up to OS X Recovery, use Disk Utility to erase the hard disk's volume, then choose the Reinstall OS X option.
正解：D
質問 3：
Richard purchased a new Thunderbolt drive. When he connects the drive to his iMac, the disk does not mount in Finder. What built-in tool should he use to troubleshoot the issue?
A. Console
B. Thunderbolt Setup Utility
C. Disk Utility
D. Directory Utility
正解：C
質問 4：
Paolo is experiencing an issue with a VoIP application on his MacBook Pro with OS X Mountain Lion installed. He can't access Contacts from within the application, so he can't call his friend's mobile phone. Which would be the first troubleshooting step to perform?
A. Open the Disk Utility, choose the startup disk and repair disk permissions.
B. Delete then reinstall the VoIP application.
C. Delete the application's preferences from /Users/Paolo/Library/Preferences.
D. Check that Paolo granted the VoIP application access to Contacts under System Preferences > Security & Privacy > Privacy.
正解：D
質問 5：
You suspect that a customer's MacBook Pro is failing to connect to a network because of a setting. Which technique is the most efficient way for you to test the MacBook Pro with default network settings?
A. Start the MacBook Pro from an external disk, or netboot image.
B. Create a new location in System Preferences > Network.
C. Erase the customer's hard disk, reinstall OS X Mountain Lion, then create a new user.
D. Create a new user in the Users & Groups preferences pane and test in that user.
正解：B
Your customer states he can receive chats with Messages app on an iPad, but not on his iMac with OS X Mountain Lion installed. How can you help this customer receive chats with Messages?
A. Select the iMessage check box in System Preferences > iCloud
B. Help the customer download Messages from the Mac App Store.
C. I Set Messages preferences for "You can be reached for messages at:" to the same email account as the iPad.
D. Delete Messages, then boot to OS X Recovery to reinstall OS X Mountain Lion.
正解：C
質問 2：
A customer with Os X Mountain Lion installed has decided to give his Mac to his son. How can he easily erase the hard disk and reinstall OS X Mountain Lion?
A. He should use a OS X Lion USB Drive, startup from it and erase the hard disk using Disk Utility. After installing OS X Lion, creating a new user, and installing software updates; he will then download OS X Mountain Lion from the Mac App Store.
B. He must use target disk mode and perform the erase and install option in OS X Mountain Lion from another Mac.
C. He should buy a OS X Mountain Lion USB drive from Apple, start up from it and choose the erase and install option in the installer.
D. He should start up to OS X Recovery, use Disk Utility to erase the hard disk's volume, then choose the Reinstall OS X option.
正解：D
質問 3：
Richard purchased a new Thunderbolt drive. When he connects the drive to his iMac, the disk does not mount in Finder. What built-in tool should he use to troubleshoot the issue?
A. Console
B. Thunderbolt Setup Utility
C. Disk Utility
D. Directory Utility
正解：C
質問 4：
Paolo is experiencing an issue with a VoIP application on his MacBook Pro with OS X Mountain Lion installed. He can't access Contacts from within the application, so he can't call his friend's mobile phone. Which would be the first troubleshooting step to perform?
A. Open the Disk Utility, choose the startup disk and repair disk permissions.
B. Delete then reinstall the VoIP application.
C. Delete the application's preferences from /Users/Paolo/Library/Preferences.
D. Check that Paolo granted the VoIP application access to Contacts under System Preferences > Security & Privacy > Privacy.
正解：D
質問 5：
You suspect that a customer's MacBook Pro is failing to connect to a network because of a setting. Which technique is the most efficient way for you to test the MacBook Pro with default network settings?
A. Start the MacBook Pro from an external disk, or netboot image.
B. Create a new location in System Preferences > Network.
C. Erase the customer's hard disk, reinstall OS X Mountain Lion, then create a new user.
D. Create a new user in the Users & Groups preferences pane and test in that user.
正解：B
桥野** -
御社の問題集は口コミ評価が高いと聞き、9L0-064参考書を購入して勉強しました。
確かに使い易い資料です。すべての内容を覚えば、試験対応できます。
どうもありがとうございました。