When adding Communication Control Toolkit (CCT) server to the configuration page of the Contact Center Manager Administration (CCMA). Which server do you need to associate with the CCT server?
A. CCMA
B. License Manager
C. Contact Center Manager Server (CCMS)
D. Contact Center Multimedia (CCMM)
正解:C
質問 2:
Which statement regarding Contact Center Multimedia (CCMM) transactions and agent capacity are true?
A. CCMM supports up to 12000 transactions per hour with a maximum of 500 active multimedia agents
B. CCMM supports up to 12000 transactions per hour with a maximum of3000 active multimedia agents
C. CCMM supports up to 1200 transactions per hour with a maximum of 200 active multimedia agents
D. CCMM supports up to 8000 transactions per hour with a maximum of800 active multimedia agents
E. CCMM supports up to 6000 transactions per hour with a maximum of800 active multimedia agents
正解:B
質問 3:
Windows 2008 enables the firewall if connected to a domain. What does Avaya recommend to ensure client server connectivity?
A. Disable the firewall
B. Disable the anti-virus software that is installed
C. Add the Communication Control Toolkit (CCT) portal to the Windows 2008 firewall exception list
D. Import the Avaya Aura Contact Center firewall security policy
正解:D
質問 4:
A technician needs to install Avaya Aura Contact Center Communication Control Toolkit (CCT) in a standalone application on a customer supplied server that has 4GB RAM installed. Which action should be taken?
A. Inform the customer that the minimum recommended RAM for this installation is 8 GB
B. Inform the customer that the minimum recommended RAM for this installation is 6 GB
C. Accept the server because the RAM provided meets the recommended minimum
D. Use the Capacity Assessment Tool (Cap Tool) to verify that the 4GB RAM provided with the server meets the contact center capacity requirements
正解:D
質問 5:
A technician has been asked to generate outbound and multimedia reports based on data stored within the Contact Center Multimedia (CCMM) database. The technician must also access multimedia data sources through the Report Creation Wizard for reporting customization. The CCMM server has been added to the Contact Center Manager Administration (CCMA).
Which additional step is required to complete this task?
A. Add the Communication Control Toolkit (CCT) server to theCCMA
B. Assign the CCMM server as a reporting server for the Contact Center Manager Server (CCMS)
C. Add the Microsoft Exchange server to the CCMA
D. Assign the CCT server as a reporting server for the CCMS
正解:B
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Hirota -
試験の内容がこの問題集にもあってびっくりしました。それのお陰で高得点です。就職上手くいけそう。