Who of the following are able to contribute knowledge to the IBM Knowledge base?
A. All of the above
B. Employees of IBM Customer Support
C. Employees of IBM Product Development
D. Primary Support Providing Partners
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
What actions does the Service Request (SR) Portal allow a Primary Support Provider to perform?
A. View closed PMRs online, view all open PMRs for their customers, describe the customer's software problem and environment.
B. View closed Problem Management Records (PMRs) online, transfer ownership to IBM, provide an overview of the customers software problem and environment.
C. Transfer ownership to IBM, review their customer's entitlement online, view all open PMRs for their customers.
D. View all open PMRs for their customers, communicate with IBM Development, describe thecustomers software problem and environment.
正解:D
解説: (Pass4Test メンバーにのみ表示されます)
守田** -
問題集を勉強すれば、高得点も可能ではないでしょうか。M9560-670に関心のある方はおすすめの本です。