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質問 1：
You are conducting a Stage 2 certification audit of VitalSpark, a pharmaceutical organisation manufacturing vitamins and other healthcare medicines. In a separate area in the centre of their large site, a supplier produces oxygen supplies piped directly into the manufacturing processes of VitalSpark. They also deliver oxygen in bulk tankers to other customers. When you review the environmental aspects register, you find that the only environmental aspect recorded for this arrangement relates to the heavy goods vehicles of the supplier transiting the site.
You ask the EMS Manager about the environmental consequences to VitalSpark of this arrangement and are told that they are not significant since the supplier has its own services for water, sewage, waste and energy.
The EMS Manager tried unsuccessfully to communicate with the supplier who is located inside the VitalSpark site and outside the scope of the EMS.
You raise a non-conformance against clause 6.1.2 of ISO 14001:
" VitalSpark does not maintain documented information on aspects/impacts related to activities, products and services of the oxygen supplier. " Which combination of two of the following actions proposed by VitalSpark would permit you to close out the nonconformity?
A. VitalSpark will expand its audit programme to include audits of the oxygen supplier ' s organisation.
B. VitalSpark will update its documented information on aspects/impacts to include those related to the oxygen supplier.
C. VitalSpark will suggest that the oxygen supplier should undertake training in environmental awareness.
D. VitalSpark will retrieve environmental data on a monthly basis from the on-site supplier.
E. The oxygen supplier will be requested to undertake a full environmental survey of its processes.
F. The oxygen supplier will be requested to implement an ISO 14001 management system within the next
3 months.
正解：B,D
質問 2：
Which two of the following documents are not required for documentation review by an auditor conducting a Stage 1 certification audit to ISO 14001?
A. Documented information on the environmental objectives
B. A management review record
C. List of environmental aspects
D. An organisation ' s financial statement
E. A list of planned emergency responses
F. An internal audit schedule
正解：B,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 3：
What are the primary purposes of implementing an EMS based on ISO 14001:2015? Select two.
A. It enables the organisation to tender for government-funded contracts.
B. It provides a framework for protecting the environment.
C. It is used to demonstrate to external parties that the organisation has met all its legal requirements.
D. It improves the organisation ' s financial results.
E. It provides a means by which environmental impacts are addressed at relevant stages of the life cycle.
F. It ensures that organisations operate fully online management systems.
正解：B,E
解説: (Pass4Test メンバーにのみ表示されます)
質問 4：
A management system meeting ISO 14001:2015 requirements is based on the Plan-Do-Check-Act (PDCA) cycle.
Which two elements of the management system are part of the ' Check ' stage of the PDCA cycle?
A. Control of the processes
B. Improvement
C. Monitoring performance
D. Nonconformities
E. Environmental policy
F. Management review
正解：C,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 5：
Wash-it-up is an organisation that provides window cleaning services for the industrial sector. It has been certified to ISO 14001 for some time and has appointed a new EMS Manager. The audit plan during a surveillance audit includes the improvement actions and the auditor asks to see the most recent management review meeting minutes.
Which two statements would represent an input to the management review process?
A. Allocation of a bigger budget for the EMS department
B. Changes in EMS leadership
C. Minutes of previous management reviews
D. Improvement in the organisation's profitability
E. Decision to purchase new spillage kits for operators
F. Report of performance of EMS objectives in the last year
正解：B,F
解説: (Pass4Test メンバーにのみ表示されます)
質問 6：
A group of 22 Italian restaurants in downtown San Francisco (US) established an EMS following the requirements of ISO 14001. You are performing an internal audit before the fourth certification cycle. The audit plan included an audit of the General Manager (GM) as the last interview before the closing meeting.
During the interview with the GM, you audit clause 10.3 (Continual improvement). The dialogue is as follows.
You: Could you please tell me how did you improve the EMS to enhance environmental performance (Clause
10.3)?
GM: One way to improve the EMS is to improve one or several of its processes. We decided to improve the water-consuming processes in all our branches. We use water in many of our processes (e.g. to wash our kitchens, our cutlery, plates, and glasses, to keep our floors clean). The idea was to review these processes in detail to reduce the amount of water used per customer. Each of the 22 branches sent us their results, we analysed the data and found out that the average water consumption per customer was reduced by 13%; therefore, we improved our environmental performance. We are happy about that.
You: What about the results in each branch?
GM: Have a look at this table:
Analysing this table, what would be your decision related to raising nonconformities to clause 10.3? Select two.
A. I would raise an opportunity for improvement for branches in B, C, and D
B. I would raise a nonconformity for branches in B
C. I would raise a nonconformity for branches in D
D. I would raise a nonconformity for branches in C and D
E. I would raise a nonconformity for the whole group
F. I would not raise any nonconformity
正解：A,C
質問 7：
You are auditing the ISO 14001 management system of a primary school (School 21st Century) located in downtown Lima, Peru. There are 400 students, attending classes from 9 am until 5.30 pm.
You have presented a nonconformity at the closing meeting:
Non-conformity - No environmental aspect has been identified related to the impact of the education provided by the school on students ' awareness (as future adults) related to generic environmental issues.
Select the three best acceptable corrections that the school may take.
A. Hire an environment expert next week to deliver a lecture on the environment to all students
B. Establish environmental objectives for the school
C. Hire an environmentalist next month to deliver a couple of lectures on the environment to all employees of the school, except students
D. Thoroughly review the syllabus for next year to include environmental issues whenever appropriate
E. Revise the school ' s environmental policy to include environmental concerns
F. Review the procedure for waste management in the school
G. Ask the National Environmental Agency for reading materials to give to students before the lecture by the expert
H. Add the education on generic environmental issues to the list of environmental aspects of the school ' s EMS
正解：A,D,H
質問 8：
The audit lifecycle describes the ISO 19011 process for conducting an individual audit.
Which two of the following are part of conducting the audit activities?
A. Determine audit feasibility
B. Assign work to the audit team
C. Distribute the audit report
D. Verify corrective action effectiveness
E. Determine audit conclusion
F. Hold the opening meeting
正解：E,F
解説: (Pass4Test メンバーにのみ表示されます)
質問 9：
An internal auditor of a manufacturer of aluminium products for the car industry raised a nonconformity against section 6.2.2 of ISO 14001 in Report IA202. The nonconformity (NC3) stated:
" Top management has not analysed why none of the environmental objectives set for the last year have been met. " A third-party auditor reviewing the internal audit process came across the nonconformity and found that no corrective action was documented. The EMS Manager confirmed no action had been taken, but added he expected a number of objectives to be achieved in the next three months, so there was no need for further action. He explained in confidence that the organisation was fighting a takeover bid and resources for environmental projects had been cut.
From the information, select three nonconformities that the auditor could raise to ISO 14001.
A. 7.4.2 - Staff were not made aware that environmental projects were being scaled back.
B. 9.2.2 - Report IA202 contained a nonconformity (NC3) lacking in necessary detail.
C. 7.4.3 - Management should communicate the impacts of the takeover on the EMS to the bidders.
D. 9.3 - A management review should be undertaken to determine the implications of the takeover on the EMS.
E. 7.1 - The top management failed to provide the resources needed to meet the objectives.
F. 10.2.a - Management failed to take corrective action to deal with the audit nonconformity.
G. 6.2.1 - New environmental objectives associated with the takeover should be set.
H. 6.2.2 - Actions were not taken planned to achieve environmental objectives set by management.
正解：E,F,H
解説: (Pass4Test メンバーにのみ表示されます)
You are conducting a Stage 2 certification audit of VitalSpark, a pharmaceutical organisation manufacturing vitamins and other healthcare medicines. In a separate area in the centre of their large site, a supplier produces oxygen supplies piped directly into the manufacturing processes of VitalSpark. They also deliver oxygen in bulk tankers to other customers. When you review the environmental aspects register, you find that the only environmental aspect recorded for this arrangement relates to the heavy goods vehicles of the supplier transiting the site.
You ask the EMS Manager about the environmental consequences to VitalSpark of this arrangement and are told that they are not significant since the supplier has its own services for water, sewage, waste and energy.
The EMS Manager tried unsuccessfully to communicate with the supplier who is located inside the VitalSpark site and outside the scope of the EMS.
You raise a non-conformance against clause 6.1.2 of ISO 14001:
" VitalSpark does not maintain documented information on aspects/impacts related to activities, products and services of the oxygen supplier. " Which combination of two of the following actions proposed by VitalSpark would permit you to close out the nonconformity?
A. VitalSpark will expand its audit programme to include audits of the oxygen supplier ' s organisation.
B. VitalSpark will update its documented information on aspects/impacts to include those related to the oxygen supplier.
C. VitalSpark will suggest that the oxygen supplier should undertake training in environmental awareness.
D. VitalSpark will retrieve environmental data on a monthly basis from the on-site supplier.
E. The oxygen supplier will be requested to undertake a full environmental survey of its processes.
F. The oxygen supplier will be requested to implement an ISO 14001 management system within the next
3 months.
正解：B,D
質問 2：
Which two of the following documents are not required for documentation review by an auditor conducting a Stage 1 certification audit to ISO 14001?
A. Documented information on the environmental objectives
B. A management review record
C. List of environmental aspects
D. An organisation ' s financial statement
E. A list of planned emergency responses
F. An internal audit schedule
正解：B,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 3：
What are the primary purposes of implementing an EMS based on ISO 14001:2015? Select two.
A. It enables the organisation to tender for government-funded contracts.
B. It provides a framework for protecting the environment.
C. It is used to demonstrate to external parties that the organisation has met all its legal requirements.
D. It improves the organisation ' s financial results.
E. It provides a means by which environmental impacts are addressed at relevant stages of the life cycle.
F. It ensures that organisations operate fully online management systems.
正解：B,E
解説: (Pass4Test メンバーにのみ表示されます)
質問 4：
A management system meeting ISO 14001:2015 requirements is based on the Plan-Do-Check-Act (PDCA) cycle.
Which two elements of the management system are part of the ' Check ' stage of the PDCA cycle?
A. Control of the processes
B. Improvement
C. Monitoring performance
D. Nonconformities
E. Environmental policy
F. Management review
正解：C,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 5：
Wash-it-up is an organisation that provides window cleaning services for the industrial sector. It has been certified to ISO 14001 for some time and has appointed a new EMS Manager. The audit plan during a surveillance audit includes the improvement actions and the auditor asks to see the most recent management review meeting minutes.
Which two statements would represent an input to the management review process?
A. Allocation of a bigger budget for the EMS department
B. Changes in EMS leadership
C. Minutes of previous management reviews
D. Improvement in the organisation's profitability
E. Decision to purchase new spillage kits for operators
F. Report of performance of EMS objectives in the last year
正解：B,F
解説: (Pass4Test メンバーにのみ表示されます)
質問 6：
A group of 22 Italian restaurants in downtown San Francisco (US) established an EMS following the requirements of ISO 14001. You are performing an internal audit before the fourth certification cycle. The audit plan included an audit of the General Manager (GM) as the last interview before the closing meeting.
During the interview with the GM, you audit clause 10.3 (Continual improvement). The dialogue is as follows.
You: Could you please tell me how did you improve the EMS to enhance environmental performance (Clause
10.3)?
GM: One way to improve the EMS is to improve one or several of its processes. We decided to improve the water-consuming processes in all our branches. We use water in many of our processes (e.g. to wash our kitchens, our cutlery, plates, and glasses, to keep our floors clean). The idea was to review these processes in detail to reduce the amount of water used per customer. Each of the 22 branches sent us their results, we analysed the data and found out that the average water consumption per customer was reduced by 13%; therefore, we improved our environmental performance. We are happy about that.
You: What about the results in each branch?
GM: Have a look at this table:
Analysing this table, what would be your decision related to raising nonconformities to clause 10.3? Select two.
A. I would raise an opportunity for improvement for branches in B, C, and D
B. I would raise a nonconformity for branches in B
C. I would raise a nonconformity for branches in D
D. I would raise a nonconformity for branches in C and D
E. I would raise a nonconformity for the whole group
F. I would not raise any nonconformity
正解：A,C
質問 7：
You are auditing the ISO 14001 management system of a primary school (School 21st Century) located in downtown Lima, Peru. There are 400 students, attending classes from 9 am until 5.30 pm.
You have presented a nonconformity at the closing meeting:
Non-conformity - No environmental aspect has been identified related to the impact of the education provided by the school on students ' awareness (as future adults) related to generic environmental issues.
Select the three best acceptable corrections that the school may take.
A. Hire an environment expert next week to deliver a lecture on the environment to all students
B. Establish environmental objectives for the school
C. Hire an environmentalist next month to deliver a couple of lectures on the environment to all employees of the school, except students
D. Thoroughly review the syllabus for next year to include environmental issues whenever appropriate
E. Revise the school ' s environmental policy to include environmental concerns
F. Review the procedure for waste management in the school
G. Ask the National Environmental Agency for reading materials to give to students before the lecture by the expert
H. Add the education on generic environmental issues to the list of environmental aspects of the school ' s EMS
正解：A,D,H
質問 8：
The audit lifecycle describes the ISO 19011 process for conducting an individual audit.
Which two of the following are part of conducting the audit activities?
A. Determine audit feasibility
B. Assign work to the audit team
C. Distribute the audit report
D. Verify corrective action effectiveness
E. Determine audit conclusion
F. Hold the opening meeting
正解：E,F
解説: (Pass4Test メンバーにのみ表示されます)
質問 9：
An internal auditor of a manufacturer of aluminium products for the car industry raised a nonconformity against section 6.2.2 of ISO 14001 in Report IA202. The nonconformity (NC3) stated:
" Top management has not analysed why none of the environmental objectives set for the last year have been met. " A third-party auditor reviewing the internal audit process came across the nonconformity and found that no corrective action was documented. The EMS Manager confirmed no action had been taken, but added he expected a number of objectives to be achieved in the next three months, so there was no need for further action. He explained in confidence that the organisation was fighting a takeover bid and resources for environmental projects had been cut.
From the information, select three nonconformities that the auditor could raise to ISO 14001.
A. 7.4.2 - Staff were not made aware that environmental projects were being scaled back.
B. 9.2.2 - Report IA202 contained a nonconformity (NC3) lacking in necessary detail.
C. 7.4.3 - Management should communicate the impacts of the takeover on the EMS to the bidders.
D. 9.3 - A management review should be undertaken to determine the implications of the takeover on the EMS.
E. 7.1 - The top management failed to provide the resources needed to meet the objectives.
F. 10.2.a - Management failed to take corrective action to deal with the audit nonconformity.
G. 6.2.1 - New environmental objectives associated with the takeover should be set.
H. 6.2.2 - Actions were not taken planned to achieve environmental objectives set by management.
正解：E,F,H
解説: (Pass4Test メンバーにのみ表示されます)
Yamaguchi -
本場試験に合格致しました。ISO-14001-Lead-Auditorのおかげで試験にも無事合格しました。