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質問 1：
A huge public library established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit to the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2 (Objectives and planning to achieve them). The dialogue is as follows:
You: Could you please tell me which were the environmental objectives defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste in four categories: paper, plastics, metals, food - before, we had only three (plastic and paper were disposed together). We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to the Action Plan?
A. Were actions integrated into the organisation ' s business processes?
B. Did you define any method for monitoring progress?
C. How was progress of the plan being monitored?
D. Who was responsible for the completion of the plan?
E. Did you estimate what resources would you need?
F. How did you measure it?
G. How will you evaluate the cost savings?
H. Is it consistent with the environmental policy?
I. Was it approved by the Director?
J. When is its completion date?
正解：A,B,C,D,E,H
質問 2：
A management system meeting ISO 14001:2015 requirements is based on the Plan-Do-Check-Act (PDCA) cycle.
Which two elements of the management system are part of the ' Check ' stage of the PDCA cycle?
A. Control of the processes
B. Improvement
C. Monitoring performance
D. Nonconformities
E. Environmental policy
F. Management review
正解：C,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 3：
The following four statements relate to planning to respond to emergencies. Each statement is divided into two parts. Match the first part to the corresponding second part of each statement:
正解：
Explanation:
Post-emergency evaluations - A
Actions required - B
Periodic testing - C
Training - D
This question relates to ISO 14001:2015 Clause 8.2 - Emergency preparedness and response , which requires an organization to establish, implement, and maintain processes needed to prepare for and respond to potential emergency situations.
The correct matching is:
Post-emergency evaluations # to implement corrective actions
After an emergency or emergency drill, the organization should review what happened, evaluate the effectiveness of the response, and take corrective action where weaknesses or failures are identified.
Actions required # to mitigate impacts
Emergency planning must define actions needed to prevent or reduce adverse environmental impacts, such as spill containment, isolation of hazardous materials, shutdown procedures, or notification of relevant parties.
Periodic testing # of emergency plans
Emergency response arrangements should be tested periodically where practicable, for example through drills, simulations, or spill-response exercises.
Training # of emergency response personnel
Personnel involved in emergency response must be trained so they understand their roles, responsibilities, communication routes, and response procedures.
The two unused options - communication processes and including contact details - may be relevant to emergency planning generally, but they do not best complete the four statements shown in this question.
質問 4：
An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is told that they have won their biggest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site.
Select which one of the options is the correct response by the auditor.
A. Would you write to my audit programme manager with this request?
B. Can you arrange to bring the installation team here so that we can include this in the audit?
C. We have used all our allocated time in preparation for this audit so how can we extend the audit scope?
D. Do you realise that this involves an extension to the scope of the audit and will require an application process?
正解：D
解説: (Pass4Test メンバーにのみ表示されます)
質問 5：
Which two of the following options are an advantage of using a sampling plan for the audit?
A. Reduces the audit duration
B. Prevents conflict within the audit team
C. Gives confidence in the audit results
D. Overrules the auditor ' s instincts
E. Use of the plan for consecutive audits
F. Implements the audit plan efficiently
正解：A,C
解説: (Pass4Test メンバーにのみ表示されます)
質問 6：
Which two of the following phrases would apply to " audit criteria " ?
A. Audit conclusions
B. Financial objectives
C. Auditor competence
D. Management policy
E. ISO 14001 requirements
F. Nonconformity report
正解：D,E
解説: (Pass4Test メンバーにのみ表示されます)
質問 7：
You are responsible for the second surveillance audit of ABC, a medium-sized metal mechanical manufacturing organisation. The significant environmental aspects are loud noise, solid waste, energy consumption and liquid waste.
During the opening meeting, you are informed that when COVID-19 started, sales increased considerably, so they had to open a third shift, from 10 pm to 6 am. You interview the Production Manager.
You: How did you carry out this change and how did you evaluate the impact on ABC's EMS?
PM: It was very simple, we just did it.
You: Did you introduce any change in the EMS?
PM: No. It is the same processes, the same products, the same materials, therefore the same environmental aspects.
You: What about the people?
PM: We distributed the most experienced workers among the three shifts. They trained the newly hired personnel.
Which of the six key questions from the following list would you ask? Have you...
A. reviewed the authorities and responsibilities of all roles?
B. developed any formal documented plan to change the EMS?
C. reviewed the documented operational procedures?
D. revised the internal audit programme?
E. evaluated the extra amount of waste that will be generated?
F. reviewed the infrastructure maintenance plan?
G. reviewed the environmental objectives?
H. reviewed the emergency response plans?
I. reviewed the needs and expectations of interested parties?
正解：C,D,E,G,H,I
解説: (Pass4Test メンバーにのみ表示されます)
A huge public library established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit to the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2 (Objectives and planning to achieve them). The dialogue is as follows:
You: Could you please tell me which were the environmental objectives defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste in four categories: paper, plastics, metals, food - before, we had only three (plastic and paper were disposed together). We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to the Action Plan?
A. Were actions integrated into the organisation ' s business processes?
B. Did you define any method for monitoring progress?
C. How was progress of the plan being monitored?
D. Who was responsible for the completion of the plan?
E. Did you estimate what resources would you need?
F. How did you measure it?
G. How will you evaluate the cost savings?
H. Is it consistent with the environmental policy?
I. Was it approved by the Director?
J. When is its completion date?
正解：A,B,C,D,E,H
質問 2：
A management system meeting ISO 14001:2015 requirements is based on the Plan-Do-Check-Act (PDCA) cycle.
Which two elements of the management system are part of the ' Check ' stage of the PDCA cycle?
A. Control of the processes
B. Improvement
C. Monitoring performance
D. Nonconformities
E. Environmental policy
F. Management review
正解：C,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 3：
The following four statements relate to planning to respond to emergencies. Each statement is divided into two parts. Match the first part to the corresponding second part of each statement:
正解：
Explanation:
Post-emergency evaluations - A
Actions required - B
Periodic testing - C
Training - D
This question relates to ISO 14001:2015 Clause 8.2 - Emergency preparedness and response , which requires an organization to establish, implement, and maintain processes needed to prepare for and respond to potential emergency situations.
The correct matching is:
Post-emergency evaluations # to implement corrective actions
After an emergency or emergency drill, the organization should review what happened, evaluate the effectiveness of the response, and take corrective action where weaknesses or failures are identified.
Actions required # to mitigate impacts
Emergency planning must define actions needed to prevent or reduce adverse environmental impacts, such as spill containment, isolation of hazardous materials, shutdown procedures, or notification of relevant parties.
Periodic testing # of emergency plans
Emergency response arrangements should be tested periodically where practicable, for example through drills, simulations, or spill-response exercises.
Training # of emergency response personnel
Personnel involved in emergency response must be trained so they understand their roles, responsibilities, communication routes, and response procedures.
The two unused options - communication processes and including contact details - may be relevant to emergency planning generally, but they do not best complete the four statements shown in this question.
質問 4：
An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is told that they have won their biggest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site.
Select which one of the options is the correct response by the auditor.
A. Would you write to my audit programme manager with this request?
B. Can you arrange to bring the installation team here so that we can include this in the audit?
C. We have used all our allocated time in preparation for this audit so how can we extend the audit scope?
D. Do you realise that this involves an extension to the scope of the audit and will require an application process?
正解：D
解説: (Pass4Test メンバーにのみ表示されます)
質問 5：
Which two of the following options are an advantage of using a sampling plan for the audit?
A. Reduces the audit duration
B. Prevents conflict within the audit team
C. Gives confidence in the audit results
D. Overrules the auditor ' s instincts
E. Use of the plan for consecutive audits
F. Implements the audit plan efficiently
正解：A,C
解説: (Pass4Test メンバーにのみ表示されます)
質問 6：
Which two of the following phrases would apply to " audit criteria " ?
A. Audit conclusions
B. Financial objectives
C. Auditor competence
D. Management policy
E. ISO 14001 requirements
F. Nonconformity report
正解：D,E
解説: (Pass4Test メンバーにのみ表示されます)
質問 7：
You are responsible for the second surveillance audit of ABC, a medium-sized metal mechanical manufacturing organisation. The significant environmental aspects are loud noise, solid waste, energy consumption and liquid waste.
During the opening meeting, you are informed that when COVID-19 started, sales increased considerably, so they had to open a third shift, from 10 pm to 6 am. You interview the Production Manager.
You: How did you carry out this change and how did you evaluate the impact on ABC's EMS?
PM: It was very simple, we just did it.
You: Did you introduce any change in the EMS?
PM: No. It is the same processes, the same products, the same materials, therefore the same environmental aspects.
You: What about the people?
PM: We distributed the most experienced workers among the three shifts. They trained the newly hired personnel.
Which of the six key questions from the following list would you ask? Have you...
A. reviewed the authorities and responsibilities of all roles?
B. developed any formal documented plan to change the EMS?
C. reviewed the documented operational procedures?
D. revised the internal audit programme?
E. evaluated the extra amount of waste that will be generated?
F. reviewed the infrastructure maintenance plan?
G. reviewed the environmental objectives?
H. reviewed the emergency response plans?
I. reviewed the needs and expectations of interested parties?
正解：C,D,E,G,H,I
解説: (Pass4Test メンバーにのみ表示されます)
Karasawa -
ISO-14001-Lead-Auditorに苦手意識があるかたでも読みやすいです。
Pass4Testさん、試験に合格できました。本当に助けになりました。