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質問 1：
MMM operates leisure parks in Country S. a mature economy in Europe. These are parks that are popular with people between the ages of 8 and 25 years who visit them to ride on the high speed roller-coasters and to visit other attractions at the parks. Nearly 60% of visitor expenditure is to buy meals and drinks at the park MMM estimates that 20% of its visitors travel to its parks from outside Country S.
Which THREE of the following environmental changes will have the greatest impact on MMM in the next five years?
A. The average age of the population in Country S is increasing because of a fall in the birth rate.
B. The growing strength of the emerging economies in Africa, Asia and South America.
C. Introduction of government restrictions on the number of students and tounsts permitted to enter Country S.
D. An increase in the statutory minimum wage in Country S.
E. The opening of a rival leisure park in Country S with more modern rides and attractions.
正解：A,B,C
質問 2：
HHH is a manufacturer which has a bonus scheme for its production workers related to the speed of output.
HHH's products are very specialized and are made in a dangerous production environment. HHH's production workers usually work alone but sometimes, if there are problems in the production environment (for example, machinery breakdowns), they have to work in teams. When the production workers are working in teams they do not receive any bonus.
HHH's senior management is proposing to amend the current bonus scheme to encourage increased productivity. Under the current bonus scheme, production workers receive extra pay when they achieve 45% of their individual target: The target level is low because of the dangerous production environment and the need to occasionally work in teams.
Under the proposed bonus scheme, production workers will not receive any extra pay until they have achieved
90% of their individual target. Workers who achieve 90% or above of their individual target will be paid a
30% higher bonus.
Which THREE of the following problems is HHH most likely to encounter with the introduction of the proposed bonus scheme? (Choose three.)
A. Production workers will not be motivated by the proposed level of bonus.
B. The proposed bonus scheme conflicts with health and safety legislation.
C. Production workers could consider the new target as unachievable.
D. There could be a rise in the level of workplace accidents.
E. The extra production output will lead to an increase in inventory.
正解：A,D,E
質問 3：
'Big data' refers to datasets whose size is outside the ability of typical database software tools to capture, store, manage and analyze.
Which of the following statements is NOT a valid statement with regard to 'big data'?
A. 'Big data' will require the right infrastructure, incentives and safeguards to address public concerns.
B. Sufficient analytical and managerial talent is available to exploit the opportunities associated with 'big data'.
C. As technology advances overtime, the size of datasets that qualify as 'big data' will also increase.
D. The definition of 'big data' can vary by sector, depending on the software tools and dataset sizes common to a particular industry.
正解：A
質問 4：
ZYX is a global hotel chain, employing over 10,000 staff worldwide. ZYX operates a Code of Conduct for all of its staff, which states "Our staff are the most important assets of our business operations. We expect the highest standards of ethical and professional conduct from all staff, who must display the principles of trust, respect, equality, integrity and fairness at all times." Which THREE of the following actions could ZYX take to positively influence its staff to work to the ethical and professional principles in its Code of Conduct? (Choose three.)
A. Induction and on-going staff training on ZYX's Code of Conduct and ethical and professional principles.
B. Set performance targets in diversity and equality for its hotel senior managers.
C. Disciplinary actions, such as fines, for staff who do not display high ethical and professional standards.
D. Publication on its website of ZYX's Code of Conduct and regular examples of staff displaying the highest standards of professional conduct.
E. Interview process for staff prior to employment, to assess their understanding of ethical and professional behavior.
F. Operate a system of reward incentives for staff who display high ethical and professional standards.
正解：A,E,F
質問 5：
Which of the following did Johnson, Scholes and Whittington identify as success criteria for the evaluation of strategic options?
Select ALL that apply.
A. Feasibility
B. Suitability
C. Affordability
D. Durability
E. Acceptability
正解：A,B,E
質問 6：
The Boston Consulting Group developed a matrix to assist managers in identifying the cash flow requirements of different businesses. The matrix suggests a number of appropriate strategies. Select ALL the strategies that apply to the Boston Consulting Group's matrix.
A. Build
B. Hold
C. Diversify
D. Defer
E. Re-appraise
F. Divest
正解：A,B,F
質問 7：
CCC has been given permission by the local government authority to build 500 houses and this will be a very profitable project for CCC. An animal charity is opposed to the building of the houses as fields where animals live will be built on. Some people living nearest to the area of the proposed building are in favour because it will stimulate the local economy. Other people living near the area of the proposed development are opposed to it because their view will be spoiled. Which of the following activities should CCC undertake to resolve the stakeholders' competing objectives?
A. CCC should conduct a PESTLE analysis.
B. CCC should conduct discussions with its stakeholders and reach an acceptable compromise.
C. CCC should give the animal charity the money to establish a wildlife sanctuary.
D. CCC should focus on its stakeholders' needs in turn.
正解：B
質問 8：
Organizations have a variety of stakeholders, each with differing interests and requirements. This can lead to stakeholder conflict. This can be further complicated when individuals are members of more than one stakeholder group and when members of one group do not share the same principal interest.
Company FF has decided that it needs to undertake a stakeholder analysis in order to manage its stakeholders more effectively.
Which of the following statements are valid when undertaking stakeholder analysis?
Select ALL that apply.
A. Considers how to prevent stakeholder trouble before it starts.
B. The analysis enables priorities to be set to minimize power clashes.
C. Determines the degree of power that each group holds.
D. The analysis only focuses on quantitative matters.
E. Establishes stakeholder interests and claims on the Organization.
正解：B,C,E
質問 9：
PQR is a software design company. The Board of PQR has always openly encouraged partnerships with a wide range of designers and other Organizations in its industry, to continually develop and enhance the services it offers and to utilise the expertise and knowledge of a range of individuals and Organizations. PQR's staff have also been highly creative and innovative in the design services they provide. PQR regularly analyses and keeps up to date with changes in the environment in which it operates. PQR operates a sophisticated website to promote its services and keep in touch with its service users.
Which TWO of the following attributes of a change adept Organization, as defined by Kanter, has PQR demonstrated?
A. Openness to collaborate
B. Sophisticated systems
C. Imagination to innovate
D. Continual service development
E. Environmental awareness
正解：A,C
MMM operates leisure parks in Country S. a mature economy in Europe. These are parks that are popular with people between the ages of 8 and 25 years who visit them to ride on the high speed roller-coasters and to visit other attractions at the parks. Nearly 60% of visitor expenditure is to buy meals and drinks at the park MMM estimates that 20% of its visitors travel to its parks from outside Country S.
Which THREE of the following environmental changes will have the greatest impact on MMM in the next five years?
A. The average age of the population in Country S is increasing because of a fall in the birth rate.
B. The growing strength of the emerging economies in Africa, Asia and South America.
C. Introduction of government restrictions on the number of students and tounsts permitted to enter Country S.
D. An increase in the statutory minimum wage in Country S.
E. The opening of a rival leisure park in Country S with more modern rides and attractions.
正解：A,B,C
質問 2：
HHH is a manufacturer which has a bonus scheme for its production workers related to the speed of output.
HHH's products are very specialized and are made in a dangerous production environment. HHH's production workers usually work alone but sometimes, if there are problems in the production environment (for example, machinery breakdowns), they have to work in teams. When the production workers are working in teams they do not receive any bonus.
HHH's senior management is proposing to amend the current bonus scheme to encourage increased productivity. Under the current bonus scheme, production workers receive extra pay when they achieve 45% of their individual target: The target level is low because of the dangerous production environment and the need to occasionally work in teams.
Under the proposed bonus scheme, production workers will not receive any extra pay until they have achieved
90% of their individual target. Workers who achieve 90% or above of their individual target will be paid a
30% higher bonus.
Which THREE of the following problems is HHH most likely to encounter with the introduction of the proposed bonus scheme? (Choose three.)
A. Production workers will not be motivated by the proposed level of bonus.
B. The proposed bonus scheme conflicts with health and safety legislation.
C. Production workers could consider the new target as unachievable.
D. There could be a rise in the level of workplace accidents.
E. The extra production output will lead to an increase in inventory.
正解：A,D,E
質問 3：
'Big data' refers to datasets whose size is outside the ability of typical database software tools to capture, store, manage and analyze.
Which of the following statements is NOT a valid statement with regard to 'big data'?
A. 'Big data' will require the right infrastructure, incentives and safeguards to address public concerns.
B. Sufficient analytical and managerial talent is available to exploit the opportunities associated with 'big data'.
C. As technology advances overtime, the size of datasets that qualify as 'big data' will also increase.
D. The definition of 'big data' can vary by sector, depending on the software tools and dataset sizes common to a particular industry.
正解：A
質問 4：
ZYX is a global hotel chain, employing over 10,000 staff worldwide. ZYX operates a Code of Conduct for all of its staff, which states "Our staff are the most important assets of our business operations. We expect the highest standards of ethical and professional conduct from all staff, who must display the principles of trust, respect, equality, integrity and fairness at all times." Which THREE of the following actions could ZYX take to positively influence its staff to work to the ethical and professional principles in its Code of Conduct? (Choose three.)
A. Induction and on-going staff training on ZYX's Code of Conduct and ethical and professional principles.
B. Set performance targets in diversity and equality for its hotel senior managers.
C. Disciplinary actions, such as fines, for staff who do not display high ethical and professional standards.
D. Publication on its website of ZYX's Code of Conduct and regular examples of staff displaying the highest standards of professional conduct.
E. Interview process for staff prior to employment, to assess their understanding of ethical and professional behavior.
F. Operate a system of reward incentives for staff who display high ethical and professional standards.
正解：A,E,F
質問 5：
Which of the following did Johnson, Scholes and Whittington identify as success criteria for the evaluation of strategic options?
Select ALL that apply.
A. Feasibility
B. Suitability
C. Affordability
D. Durability
E. Acceptability
正解：A,B,E
質問 6：
The Boston Consulting Group developed a matrix to assist managers in identifying the cash flow requirements of different businesses. The matrix suggests a number of appropriate strategies. Select ALL the strategies that apply to the Boston Consulting Group's matrix.
A. Build
B. Hold
C. Diversify
D. Defer
E. Re-appraise
F. Divest
正解：A,B,F
質問 7：
CCC has been given permission by the local government authority to build 500 houses and this will be a very profitable project for CCC. An animal charity is opposed to the building of the houses as fields where animals live will be built on. Some people living nearest to the area of the proposed building are in favour because it will stimulate the local economy. Other people living near the area of the proposed development are opposed to it because their view will be spoiled. Which of the following activities should CCC undertake to resolve the stakeholders' competing objectives?
A. CCC should conduct a PESTLE analysis.
B. CCC should conduct discussions with its stakeholders and reach an acceptable compromise.
C. CCC should give the animal charity the money to establish a wildlife sanctuary.
D. CCC should focus on its stakeholders' needs in turn.
正解：B
質問 8：
Organizations have a variety of stakeholders, each with differing interests and requirements. This can lead to stakeholder conflict. This can be further complicated when individuals are members of more than one stakeholder group and when members of one group do not share the same principal interest.
Company FF has decided that it needs to undertake a stakeholder analysis in order to manage its stakeholders more effectively.
Which of the following statements are valid when undertaking stakeholder analysis?
Select ALL that apply.
A. Considers how to prevent stakeholder trouble before it starts.
B. The analysis enables priorities to be set to minimize power clashes.
C. Determines the degree of power that each group holds.
D. The analysis only focuses on quantitative matters.
E. Establishes stakeholder interests and claims on the Organization.
正解：B,C,E
質問 9：
PQR is a software design company. The Board of PQR has always openly encouraged partnerships with a wide range of designers and other Organizations in its industry, to continually develop and enhance the services it offers and to utilise the expertise and knowledge of a range of individuals and Organizations. PQR's staff have also been highly creative and innovative in the design services they provide. PQR regularly analyses and keeps up to date with changes in the environment in which it operates. PQR operates a sophisticated website to promote its services and keep in touch with its service users.
Which TWO of the following attributes of a change adept Organization, as defined by Kanter, has PQR demonstrated?
A. Openness to collaborate
B. Sophisticated systems
C. Imagination to innovate
D. Continual service development
E. Environmental awareness
正解：A,C
Tajima -
図解を豊富に取り入れて、知識を整理できるようにしました。E3の問題集、今までの出会いで一番いい問題集でした。