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質問 1：
Choose all that apply - Interview questions should be:
A. Open rather than closed
B. Neutral rather than leading
C. Open minded for alternative cultural aspects
D. Aming for simple yes or no
E. Strictly on topic rather then off topic
F. Entertaining
正解：A,B
質問 2：
Fill in the blank:
_________is a narrative text description of the procedure a specific user currently follows to complete one or more tasks.
正解：
As-is scenario
質問 3：
Which three of the following guidelines are important for a successful contextual interview?
A. The interview must not be contextual
B. The user is the master and the interviewer is the apprentice
C. The interviewer must ask neutral questions
D. The interviewer must ask leading questions
E. The interviewer is the master and the user is the apprentice
F. The interview must be contextual
正解：B,C,F
質問 4：
What is a usability finding? Select two
A. A usability problem
B. The evaluation of the liking of color patterns
C. Something that users liked - that is, a positive usability finding.
D. Something that the users would like to add
E. A usability requirement
F. A usability priority
正解：A,C
解説: (Pass4Test メンバーにのみ表示されます)
質問 5：
Choose the statements that are correct about organisational requirements;
A. A requirement can be a qualitative user requirement or a quantitative user requirement
B. To convert user needs and user requirements into a working interactive system
C. Organisational requirements are requirements on the users that lead to requirements on the interactive system.
D. An organisational rule that users have to follow when conducting their tasks.
E. A statement of what users must be able to locate, recognise, understand, select or input as part of conducting a task with the interactive system to meet identified user needs in a specified context of use.
F. Market requirements and organisational requirements are examples of requirements from stakeholders who are not users.
正解：C,D,F
質問 6：
A car rental website does not offer users the opportunity to cancel a reservation. An analysis of the context of use shows that users need this function. Which one aspect of the ISO 9241 definition of usability is violated by this website?
A. Accessibility
B. Efficiency
C. Completeness
D. Speed
E. Satisfaction
F. Effectiveness
正解：F
解説: (Pass4Test メンバーにのみ表示されます)
質問 7：
Fill in the blank:
Context of use description is a description of the users, goals, tasks, resources, and environments derived from observations, contextual interviews and_______.
正解：
1. focus groups
質問 8：
16. Alice and Bob have a passion for the theatre. For Bob's birthday, Alice decides to buy them both theatre tickets. She goes online to find and book tickets for a production that she thinks they will both enjoy. After the performance, Alice talks to Bob about the whole experience
1. The online ads that attracted Alice to the website claimed "Buy your tickets in under 60 seconds!
Guaranteed!" It took Alice about 5 minutes to buy her tickets. "I couldn't work out how to select my tickets - that made me feel stupid", Alice explains to Bob
2. Alice thought the website looked attractive
3. Once she had selected the tickets, the checkout process seemed easy
4. When Alice and Bob arrived at the theatre, they were told that their printed tickets were not valid; they argued with the usher for ten minutes before someone in the box office confirmed their tickets were genuine and they were allowed in
5. Alice pre-ordered their interval drinks on the website, as they were offering a 2-for-1 deal. When she went to collect the drinks the barman had no record of her order.
6. The description of the credit card transaction that appeared on Alice's bank account was unintelligible; Alice was only able to work out what the transaction was because she recognised the amount. Which one of the following statements about Alice's user experience of the website is correct?
A. All issues except 6 affect the user experience
B. Only issues 1, 2 and 3 affect the user experience
C. None of the issues 1 -6 affect the user experience
D. Only issues 2 and 3 affect the user experience
E. All issues 1 -6 affect the user experience
F. Only issue 3 affects the user experience
正解：E
解説: (Pass4Test メンバーにのみ表示されます)
Choose all that apply - Interview questions should be:
A. Open rather than closed
B. Neutral rather than leading
C. Open minded for alternative cultural aspects
D. Aming for simple yes or no
E. Strictly on topic rather then off topic
F. Entertaining
正解：A,B
質問 2：
Fill in the blank:
_________is a narrative text description of the procedure a specific user currently follows to complete one or more tasks.
正解：
As-is scenario
質問 3：
Which three of the following guidelines are important for a successful contextual interview?
A. The interview must not be contextual
B. The user is the master and the interviewer is the apprentice
C. The interviewer must ask neutral questions
D. The interviewer must ask leading questions
E. The interviewer is the master and the user is the apprentice
F. The interview must be contextual
正解：B,C,F
質問 4：
What is a usability finding? Select two
A. A usability problem
B. The evaluation of the liking of color patterns
C. Something that users liked - that is, a positive usability finding.
D. Something that the users would like to add
E. A usability requirement
F. A usability priority
正解：A,C
解説: (Pass4Test メンバーにのみ表示されます)
質問 5：
Choose the statements that are correct about organisational requirements;
A. A requirement can be a qualitative user requirement or a quantitative user requirement
B. To convert user needs and user requirements into a working interactive system
C. Organisational requirements are requirements on the users that lead to requirements on the interactive system.
D. An organisational rule that users have to follow when conducting their tasks.
E. A statement of what users must be able to locate, recognise, understand, select or input as part of conducting a task with the interactive system to meet identified user needs in a specified context of use.
F. Market requirements and organisational requirements are examples of requirements from stakeholders who are not users.
正解：C,D,F
質問 6：
A car rental website does not offer users the opportunity to cancel a reservation. An analysis of the context of use shows that users need this function. Which one aspect of the ISO 9241 definition of usability is violated by this website?
A. Accessibility
B. Efficiency
C. Completeness
D. Speed
E. Satisfaction
F. Effectiveness
正解：F
解説: (Pass4Test メンバーにのみ表示されます)
質問 7：
Fill in the blank:
Context of use description is a description of the users, goals, tasks, resources, and environments derived from observations, contextual interviews and_______.
正解：
1. focus groups
質問 8：
16. Alice and Bob have a passion for the theatre. For Bob's birthday, Alice decides to buy them both theatre tickets. She goes online to find and book tickets for a production that she thinks they will both enjoy. After the performance, Alice talks to Bob about the whole experience
1. The online ads that attracted Alice to the website claimed "Buy your tickets in under 60 seconds!
Guaranteed!" It took Alice about 5 minutes to buy her tickets. "I couldn't work out how to select my tickets - that made me feel stupid", Alice explains to Bob
2. Alice thought the website looked attractive
3. Once she had selected the tickets, the checkout process seemed easy
4. When Alice and Bob arrived at the theatre, they were told that their printed tickets were not valid; they argued with the usher for ten minutes before someone in the box office confirmed their tickets were genuine and they were allowed in
5. Alice pre-ordered their interval drinks on the website, as they were offering a 2-for-1 deal. When she went to collect the drinks the barman had no record of her order.
6. The description of the credit card transaction that appeared on Alice's bank account was unintelligible; Alice was only able to work out what the transaction was because she recognised the amount. Which one of the following statements about Alice's user experience of the website is correct?
A. All issues except 6 affect the user experience
B. Only issues 1, 2 and 3 affect the user experience
C. None of the issues 1 -6 affect the user experience
D. Only issues 2 and 3 affect the user experience
E. All issues 1 -6 affect the user experience
F. Only issue 3 affects the user experience
正解：E
解説: (Pass4Test メンバーにのみ表示されます)
阪田** -
網羅したテキストでして
CPUX-F試験の問題にも入ていて、高得点で受かりました。