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質問 1：
A customer requires a solution which can capture, integrate, and maintain technical and financial information about IT components throughout the lifecycle - from planning and procurement, to deployment and maintenance, through end of life and disposal. Which solution is appropriate for this requirement?
A. Asset Management for IT
B. Service Request Management
C. Capacity Management for IT
D. Change and Configuration Database Management
正解：A
質問 2：
A customer is planning to implement IBM SmartCloud Control Desk to automate incident and problem management processes. The solution will be offered as a service to external customers and they want to negotiate individual terms, conditions, and service prices with each company as well as provide monthly billing. What does the customer have to purchase in order to implement this solution?
A. IBM SmartCloud Control Desk for Internal Service Providers licenses
B. IBM SmartCloud Control Desk and IBM SmartCloud Control Desk for Internal Service Providers licenses
C. IBM SmartCloud Control Desk for Managed Service Providers licenses
D. IBM SmartCloud Control Desk and IBM SmartCloud Control Desk for Managed Service Providers licenses
正解：D
質問 3：
A customer is planning to implement a discovery engine using IBM Tivoli Application Dependency Discovery Manager (TADDM). There are several DMZs containing Windows servers to be scanned. Which configuration matches the customer's requirements?
A. A separate TADDM server for each DMZ
B. An anchor server and gateway server in each DMZ
C. A separate TADDM server for each DMZ with one central database
D. An anchor server in each DMZ
正解：B
質問 4：
A customer's service desk team is complaining about IBM SmartCloud Control Desk user interface performance. What is the most likely cause?
A. Badly configured cron tasks
B. Badly configured actions
C. Badly configured processes
D. Badly configured workflows
正解：A
質問 5：
A customer has two requirements;
1.Rapid integration of IBM Tivoli Asset Management for IT with asset inventory and system management tools
2.Integration and normalization of data from disparate systems into one central repository.
Which product addresses both of these requirements?
A. IBM Tivoli Monitoring Agent Builder
B. IBM SmartCloud Control Desk
C. IBM Tivoli Integration Composer
D. IBM Tivoli Service Automation Manager
正解：C
A customer requires a solution which can capture, integrate, and maintain technical and financial information about IT components throughout the lifecycle - from planning and procurement, to deployment and maintenance, through end of life and disposal. Which solution is appropriate for this requirement?
A. Asset Management for IT
B. Service Request Management
C. Capacity Management for IT
D. Change and Configuration Database Management
正解：A
質問 2：
A customer is planning to implement IBM SmartCloud Control Desk to automate incident and problem management processes. The solution will be offered as a service to external customers and they want to negotiate individual terms, conditions, and service prices with each company as well as provide monthly billing. What does the customer have to purchase in order to implement this solution?
A. IBM SmartCloud Control Desk for Internal Service Providers licenses
B. IBM SmartCloud Control Desk and IBM SmartCloud Control Desk for Internal Service Providers licenses
C. IBM SmartCloud Control Desk for Managed Service Providers licenses
D. IBM SmartCloud Control Desk and IBM SmartCloud Control Desk for Managed Service Providers licenses
正解：D
質問 3：
A customer is planning to implement a discovery engine using IBM Tivoli Application Dependency Discovery Manager (TADDM). There are several DMZs containing Windows servers to be scanned. Which configuration matches the customer's requirements?
A. A separate TADDM server for each DMZ
B. An anchor server and gateway server in each DMZ
C. A separate TADDM server for each DMZ with one central database
D. An anchor server in each DMZ
正解：B
質問 4：
A customer's service desk team is complaining about IBM SmartCloud Control Desk user interface performance. What is the most likely cause?
A. Badly configured cron tasks
B. Badly configured actions
C. Badly configured processes
D. Badly configured workflows
正解：A
質問 5：
A customer has two requirements;
1.Rapid integration of IBM Tivoli Asset Management for IT with asset inventory and system management tools
2.Integration and normalization of data from disparate systems into one central repository.
Which product addresses both of these requirements?
A. IBM Tivoli Monitoring Agent Builder
B. IBM SmartCloud Control Desk
C. IBM Tivoli Integration Composer
D. IBM Tivoli Service Automation Manager
正解：C
Ozawa -
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