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質問 1：
What is the basis for any gap analysis on IT asset and service management solutions?
A. The current IT satisfaction survey results for IT users.
B. A financial report on a customer's IT expenditure.
C. The customer's IT business processes and requirements for asset and service management.
D. The contents of a customer's CMDB.
正解：C
質問 2：
Which function supports a customer who would like to have a predefined work plan for repetitive maintenance work?
A. Job Plans
B. Tasks Plan
C. Job List
D. Tasks List
正解：A
質問 3：
Which statement most accurately describes functionality provided by IBM SmartCloud Control Desk?
A. It provides remote control functions that allow administrators/engineers to connect to and remotely operate client devices and servers such as hardware and software-based technologies that enable console access, remote KVM, and power management necessary to support a lights out data center environment.
B. It monitors, measures, and reports discrete resources within an IT environment to ensure optimal and committed performance levels.
C. It provides forecasting, tracking, and planning of labor and skills involved in IT processes across a global enterprise.
D. It provides services for the storing, categorization, searching, and correlation of data about client accounts, solutions, contracts, revenue, organizations, and products.
正解：C
質問 4：
An organization is using IBM SmartCloud Control Desk to manage their IT environment. Which three applications are key to building a knowledge management strategy to help the organization gather, analyze, store, and share knowledge? (Choose three.)
A. Inventory
B. Problems
C. Purchase Orders
D. Incidents
E. Solutions
F. Web Service Library
正解：B,D,E
質問 5：
Which two products should be presented to a client if they want to know more about the benefits of implementing IBM products for change, configuration, and release management, including application and infrastructure discovery? (Choose two.)
A. IBM SmartCloud Control Desk
B. IBM Tivoli Asset Discovery for Distributed
C. IBM Tivoli Composite Application Manager
D. IBM Tivoli Application Dependency Discovery' Manager
E. IBM SmartCloud Provisioning
正解：A,D
What is the basis for any gap analysis on IT asset and service management solutions?
A. The current IT satisfaction survey results for IT users.
B. A financial report on a customer's IT expenditure.
C. The customer's IT business processes and requirements for asset and service management.
D. The contents of a customer's CMDB.
正解：C
質問 2：
Which function supports a customer who would like to have a predefined work plan for repetitive maintenance work?
A. Job Plans
B. Tasks Plan
C. Job List
D. Tasks List
正解：A
質問 3：
Which statement most accurately describes functionality provided by IBM SmartCloud Control Desk?
A. It provides remote control functions that allow administrators/engineers to connect to and remotely operate client devices and servers such as hardware and software-based technologies that enable console access, remote KVM, and power management necessary to support a lights out data center environment.
B. It monitors, measures, and reports discrete resources within an IT environment to ensure optimal and committed performance levels.
C. It provides forecasting, tracking, and planning of labor and skills involved in IT processes across a global enterprise.
D. It provides services for the storing, categorization, searching, and correlation of data about client accounts, solutions, contracts, revenue, organizations, and products.
正解：C
質問 4：
An organization is using IBM SmartCloud Control Desk to manage their IT environment. Which three applications are key to building a knowledge management strategy to help the organization gather, analyze, store, and share knowledge? (Choose three.)
A. Inventory
B. Problems
C. Purchase Orders
D. Incidents
E. Solutions
F. Web Service Library
正解：B,D,E
質問 5：
Which two products should be presented to a client if they want to know more about the benefits of implementing IBM products for change, configuration, and release management, including application and infrastructure discovery? (Choose two.)
A. IBM SmartCloud Control Desk
B. IBM Tivoli Asset Discovery for Distributed
C. IBM Tivoli Composite Application Manager
D. IBM Tivoli Application Dependency Discovery' Manager
E. IBM SmartCloud Provisioning
正解：A,D
Sae -
これだけでも良いとは思いますが、万全を期すのなら。
力作だと思いますので、使い込みたいと思います。