A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest from online. The team currently does not access to the lead object.
How should an administrator provide proper access?
A. Assign a new role.
B. Create a new profile
C. Set Up Manual Sharing
D. Configure permission sets.
正解:D
解説: (Pass4Test メンバーにのみ表示されます)
質問 2:
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than two hours to an urgent Case queue and alert the support manager.
Which feature should an administrator configure to meet this requirement?
A. Case Scheduled Report
B. Case Dashboard Refreshes
C. Case Assignment Rules
D. Case Escalation Rules
正解:D
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
Cloud Kicks has a custom object named shoe. The administrator has been asked to ensure that when a relationship is created between Account and shoe to prevent orphaned shoe records.
What should the administrator do to complete this requirement?
A. Create a master-detail lookup.
B. Create an indirect lookup
C. Create a hierarchical lookup
D. Create an encrypted lookup
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 4:
Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box.
Which three of the standard objects are available to an administrator considering a support use case?
Choose 3 answers
A. Ticket
B. Contract
C. Case
D. Request
E. Account
正解:B,C,E
解説: (Pass4Test メンバーにのみ表示されます)
質問 5:
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.
How should the administrator complete this requirement?
A. Assignment Rule
B. Validation Rule
C. Auto - Response Rules
D. Escalation Rule
正解:D
解説: (Pass4Test メンバーにのみ表示されます)
質問 6:
Executives at Cloud Kicks have reported that their dashboards are showing inaccurate data. The administrator has discovered been changing the sourcereports.
Which two actions should the administrator take to preserve the integrity of the source reports?
Choose 2 answers
A. Change the dashboard to be a dynamic dashboard
B. Create a new report folder with viewer access.
C. Move the dashboard to the user's private folder.
D. Move the dashboard reports to the view-only folder.
正解:B,D
解説: (Pass4Test メンバーにのみ表示されます)
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みや** -
そんなことはありませんでした。Pass4Testいいね.
2ヶ月ほどマイペースに続け、無事合格しました。