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質問 1：
Identify THREE advantages of a matrix organisation structure for the execution of significant business projects:
A. Fosters interdisciplinary co-operation in pursuit of project goals
B. Involves staff answering to more than one supervisor or line manager
C. Combines functional knowledge with project accountability
D. Enables staff to focus on a single professional commitment
E. Provides flexibility in terms of meeting concurrent priorities
正解：A,C,E
質問 2：
Kotter and Schlesinger devised a theoretical framework which set out six inter-related approaches to deal with resistance to organisational change.
One approach involves management taking a simplistic and authoritarian approach by instructing staff to comply with changes. This compulsory method is derived from the formal authority that senior management possesses. Senior managers often have the right to do this based on employment laws and regulations.
Select this type of approach as identified by Kotter and Schlesinger.
A. Education and communication
B. Participation
C. Power/coercion
D. Manipulation and co-optation
正解：C
質問 3：
Which of the models below identifies triggers for change from the macro environment?
A. LoNGPEST
B. Ansoff's Growth Matrix
C. Michael Porter's Diamond
D. Michael Porter's Five Forces
正解：A
質問 4：
An organisation manufacturing cosmetics was set up five years ago and has since grown considerably.
The organisation did not have clear strategies and as such any approaches emerged. The directors feel a new way to strategy setting would be more appropriate; one that could offer a more thorough, intended, deliberate approach.
Which of the following is a suitable approach to developing strategy for this organisation?
A. Resource based strategy
B. Shareholder strategy
C. Rational Strategy
D. Emergent strategy
正解：C
質問 5：
WBS organisation has recruited a new project manager to manage the implementation of a new accounting package for its UK division.
The previous project manager created a hostile environment for the team involved in developing the new system.
How could the new project manager foster a more motivated team environment?
A. By taking control of all meetings and inform the team only when a major issue needs dealing with.
B. By adopting a participative style of management, recruiting a team with the correct skills, holding regular meetings and managing any conflict.
C. By adopting an autocratic management style that does not allow participation of the team.
D. By recruiting a new team from outside the organisation that may be more motivated from the start.
正解：B
質問 6：
As part of a project to refurbish a large hotel chain, the wiring of the computer network was subcontracted to a specialist IT organisation. In relation to managing risk in the project this approach can be referred to as:
A. Reduce
B. Avoid
C. Accept
D. Transfer
正解：D
Identify THREE advantages of a matrix organisation structure for the execution of significant business projects:
A. Fosters interdisciplinary co-operation in pursuit of project goals
B. Involves staff answering to more than one supervisor or line manager
C. Combines functional knowledge with project accountability
D. Enables staff to focus on a single professional commitment
E. Provides flexibility in terms of meeting concurrent priorities
正解：A,C,E
質問 2：
Kotter and Schlesinger devised a theoretical framework which set out six inter-related approaches to deal with resistance to organisational change.
One approach involves management taking a simplistic and authoritarian approach by instructing staff to comply with changes. This compulsory method is derived from the formal authority that senior management possesses. Senior managers often have the right to do this based on employment laws and regulations.
Select this type of approach as identified by Kotter and Schlesinger.
A. Education and communication
B. Participation
C. Power/coercion
D. Manipulation and co-optation
正解：C
質問 3：
Which of the models below identifies triggers for change from the macro environment?
A. LoNGPEST
B. Ansoff's Growth Matrix
C. Michael Porter's Diamond
D. Michael Porter's Five Forces
正解：A
質問 4：
An organisation manufacturing cosmetics was set up five years ago and has since grown considerably.
The organisation did not have clear strategies and as such any approaches emerged. The directors feel a new way to strategy setting would be more appropriate; one that could offer a more thorough, intended, deliberate approach.
Which of the following is a suitable approach to developing strategy for this organisation?
A. Resource based strategy
B. Shareholder strategy
C. Rational Strategy
D. Emergent strategy
正解：C
質問 5：
WBS organisation has recruited a new project manager to manage the implementation of a new accounting package for its UK division.
The previous project manager created a hostile environment for the team involved in developing the new system.
How could the new project manager foster a more motivated team environment?
A. By taking control of all meetings and inform the team only when a major issue needs dealing with.
B. By adopting a participative style of management, recruiting a team with the correct skills, holding regular meetings and managing any conflict.
C. By adopting an autocratic management style that does not allow participation of the team.
D. By recruiting a new team from outside the organisation that may be more motivated from the start.
正解：B
質問 6：
As part of a project to refurbish a large hotel chain, the wiring of the computer network was subcontracted to a specialist IT organisation. In relation to managing risk in the project this approach can be referred to as:
A. Reduce
B. Avoid
C. Accept
D. Transfer
正解：D
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