Under Skill configuration, the cache freshness Is 10 seconds and slacktime is 5 seconds.
When the first call arrives into the system, Intelligent Customer Routing (ICR) Core performs polling and updates cache with the routing result for this skill and provides routine] Information to this < After 12 seconds, another call arrives for the same skill.
What would happen next?
A. ICR Core performs polling and updates the cache. II then provides routine) information to this call.
B. ICR Core performs polling and provides routing information, but the cache is not updated.
C. ICR Core provides routing information from the cache. It then performs polling and updates the cache.
D. IRC Core will not perform polling. It provides routing information from the cache.
正解:D
質問 2:
Which two statements about a completion code are true? (Choose two)
A. Completion codes are hard coded and new completion codes cannot be created.
B. When using a custom completion code, it needs to be selected using the campaign Creation Wizard (CCW) while creating a campaign.
C. When using a custom completion code, it needs to be included in a contact strategy.
D. One needs to include a system completion code in CCW to use a completion code.
正解:B,C
質問 3:
A technician determines that even though the Intelligent Customer Routing (IC-R) Core is function correctly, ICR Core logs are not displayed under Log Viewer of experience Portal Manager.
Which two properties in the icrcore.properties file need to be corrected? (Choose two)
A. VPProductID
B. ICRAdminUKI
C. ICRSipUserName
D. ICRSipTCPPort
E. VPRemoteLogWebService
正解:A,E
質問 4:
Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)
A. Call completed in SSA
B. Call completed
C. Call routed
D. Call failed
E. Call transferred
正解:A,C,E
質問 5:
You are preparing to build a large 1200 port Avaya Aura Experience Portal (AAEP) system and the client has asked you to protect the information contained in the calls to and from all of the extended servers.
Which three choices will meet this requirement? (Choose three)
A. Encrypt audio data to and from the speech servers by using MRCP V2 protocol (Media Resource Control Protocol) with TLS (Transport Layer Security) enabled
B. Partition the client data network to limit the exposure of certain non-encrypted VoIP components of AAEP system to the corporate network
C. Encrypt Real-Time Transport Protocol (RTP) audio data between the MPPs and the Avaya communication Manager feature server
D. Encrypt H.323 call control between the media Processing Platform (MPP) and the Avaya Communication Manager server
E. Disable the HTTPS protocol on your application servers and use HTTP only
正解:A,C,D
真寻 -
今日はAvayaの3305の試験を受けました。91%で合格しました。問題の重要点を理解すれば、この一つの問題集で余裕です。