最新なAvaya 2M00001A問題集（71題）、真実試験の問題を全部にカバー！

質問 1：
Identify the supervisor capacities for Avaya IP Office Contact Center with IP500v2.
A. 100
B. 50
C. 30
正解：C
解説: (Pass4Test メンバーにのみ表示されます)

質問 2：
Which are three characteristics of the typical business with fewer than 2,000 Employees/30 to 250 Agents? (Select three.)
A. The business believes that contact center capabilities are essential
B. The business lacks technical knowledge
C. IT is the buyer or strong influencer
D. The business applies technology to address a business problem
E. The CEO/Owner is most likely the buyer
正解：B,C,E

質問 3：
Which are two questions for the Line of Business Leader that can help you to establish whether the business need is primarily for voice support or whether multichannel is direction they'd like to pursue? (Select two.)
A. Do you foresee growing beyond 250 agents within 12 months of deployment?
B. Would you like to deploy a contact center solution behind an existing PBX via PRI or SIP trunks?
C. How do your customers interact with you?
D. How would you like customers to interact with you?
正解：C,D

質問 4：
Which are four Avaya Proof Points that can help you support why Avaya is the right company with which to do business? (Select four.)
A. Avaya has more than 375.000 Avaya IP Office systems deployed in businesses worldwide, for more than a decade of experience and customer feedback to guide development.
B. Avaya always comes in with the lowest price tag for all their contact center solutions.
C. Avaya offers complete solutions for midsize businesses - built on its proven IP Office software platform - rich unified communications, video collaboration, contact center, and more.
D. Avaya multichannel capabilities, agent productivity tools, and end-to-end portfolio of fit for purpose applications outperform competitors.
E. Avaya is the market leader In customer experience management and contact center solutions, with more than 50,000 deployments supporting 6 million agents.
正解：B,C,D,E

質問 5：
If a customer answers yes to the question: "Would you like to deploy an outbound contact
center solution behind an existing PBX via PRI or SIP trunks?" Which solution should you guide them toward?
A. Avaya IP Office Contact Center
B. Avaya Outbound Contact Express
C. Avaya Contact Center select
正解：A

質問 6：
Scenario:
Pursuant to opening a new branch office in an emerging market in South Asia, the distributor {" Distributor") engaged by Avaya comes in contact with a leading businessman in the country who claims to have sufficient contacts within the nongovernment space and offers to promote Avaya and our offerings in the country. For the above purpose, the businessman demands a cash payment of S1000 which the Distributor pays on behalf of Avaya without seeking Avaya's approval.
Is the Distributor's conduct appropriate?
A. No. because the Distributor violated Avaya's policies on anti-bribery/anti-corruption because he did not conduct any due diligence on the businessman and without Avaya's knowledge engaged in conduct designed to improperly influence a commercial customer.
B. Yes, since these are typically facilitation "grease* payments aimed to speed up things in the country and are acceptable as exceptions under certain anti-bribery/anti-corruption laws in various countries.
C. No, the Distributor has violated our Avaya's policies since he did not receive Avaya's approval before effecting the payment.
正解：A