質問 1：
A process analyst needs to model a selection process where a group of qualified customers will be identified by a set of criteria. These criteria use sensitive and confidential data. The selected customers and their data will be stored in a file, and the file will only be used in this process. Which of the following element should the process analyst use to represent this file?
A. Global repository
B. Business services
C. Business service object
D. Local repository
正解：D
質問 2：
A process analyst needs to measure the specific loan amount per credit request. Which of the following will be use to represent this measure?
A. Aggregate metric with sum function
B. Instance metric
C. Aggregate metric with average function
D. Key Performance Indicator
正解：B
質問 3：
A new payment process will be used to process transfer requests in the US and Europe where: 1) payments should be processed on the same day of request Monday to Friday. 2) the number of European and US requests is similar per day during normal working hours. Which option illustrates the input simu lation setting that will help analyze this process?
A. Set a timetable trigger to receive requests assigning a custom timetable specifying different periods for the US and Europe.
B. Set a time trigger to receive requests using a distribution with a general timetable for the US and Europe.
C. Set a time trigger to receive requests assigning as start time a general timetable valid for the US and Europe.
D. Set a timetable trigger to receive requests assigning a general timetable valid for the US and Europe.
正解：A
質問 4：
Which of the following business processes are candidates for modeling for compensation?
A. Processing an exception, resolving the database error and terminating the process instance.
B. Cancelling a flight reservation, refunding purchase price and releasing seats.
C. Calculating a correlation key, updating the business item and restarting the process based on the key.
D. Determining current inventory, ordering new inventory and stocking the new inventory.
正解：B
質問 5：
In a claims process, a human task is modeled for the activity in which a call center representative needs to contact a customer to request additional details on an active claim. If the customer is not contacted within 24 hours of the claim, an escalation procedure is activated and a notification is sent to the call center supervisor every hour. Identify the attributes to model the human task escalation requirements.
A. The Primary owner, the Escalation name, Description and Notification attributes.
B. The Escalation name, Description and Notification attributes.
C. The Primary owner, the Escalation name, the Escalation condition, and Escalation action.
D. The Escalation name, the Escalation condition, and Escalation action.
正解：D
質問 6：
A process analyst needs to determine the percentage of sales and marketing function related tasks in the current process. Which is the MOST appropriate way to identify these tasks?
A. Use organization attributes.
B. Use classifier to indicate sales and marketing.
C. Include sales and marketing as part of the task name.
D. Assign role as sales and marketing.
正解：B
質問 7：
A business area has decided to re-design 5 core business processes. A team of 5 business analysts distributed in different locations has been identified to model and analyze these processes. The processes have significant overlap and the analyst will share and reuse modeling artifacts. Which option describes the type of team collaboration support that will enforce sharing elements without overwriting another analyst's work?
A. Use of Concurrent Version System (CVS) check-out and check-in features to share artifacts.
B. Use of IBM Rational ClearCase check-out and check-in features to share artifacts.
C. Use of a shared repository check-out and check-in features to share artifacts.
D. Use of the modeler publishing functionality to share artifacts.
正解：B
質問 8：
Which of the following describes the concepts embodied in Business Process Management (BPM)? Business Process Management (BPM) is a:
A. re-engineering method that focuses on revolutionary process changes.
B. method of process optimization focused on execution and change with little attention to analysis.
C. method of collaborative process optimization supported by robust governance.
D. waterfall method of delivering technology improvements.
正解：C
A process analyst needs to model a selection process where a group of qualified customers will be identified by a set of criteria. These criteria use sensitive and confidential data. The selected customers and their data will be stored in a file, and the file will only be used in this process. Which of the following element should the process analyst use to represent this file?
A. Global repository
B. Business services
C. Business service object
D. Local repository
正解：D
質問 2：
A process analyst needs to measure the specific loan amount per credit request. Which of the following will be use to represent this measure?
A. Aggregate metric with sum function
B. Instance metric
C. Aggregate metric with average function
D. Key Performance Indicator
正解：B
質問 3：
A new payment process will be used to process transfer requests in the US and Europe where: 1) payments should be processed on the same day of request Monday to Friday. 2) the number of European and US requests is similar per day during normal working hours. Which option illustrates the input simu lation setting that will help analyze this process?
A. Set a timetable trigger to receive requests assigning a custom timetable specifying different periods for the US and Europe.
B. Set a time trigger to receive requests using a distribution with a general timetable for the US and Europe.
C. Set a time trigger to receive requests assigning as start time a general timetable valid for the US and Europe.
D. Set a timetable trigger to receive requests assigning a general timetable valid for the US and Europe.
正解：A
質問 4：
Which of the following business processes are candidates for modeling for compensation?
A. Processing an exception, resolving the database error and terminating the process instance.
B. Cancelling a flight reservation, refunding purchase price and releasing seats.
C. Calculating a correlation key, updating the business item and restarting the process based on the key.
D. Determining current inventory, ordering new inventory and stocking the new inventory.
正解：B
質問 5：
In a claims process, a human task is modeled for the activity in which a call center representative needs to contact a customer to request additional details on an active claim. If the customer is not contacted within 24 hours of the claim, an escalation procedure is activated and a notification is sent to the call center supervisor every hour. Identify the attributes to model the human task escalation requirements.
A. The Primary owner, the Escalation name, Description and Notification attributes.
B. The Escalation name, Description and Notification attributes.
C. The Primary owner, the Escalation name, the Escalation condition, and Escalation action.
D. The Escalation name, the Escalation condition, and Escalation action.
正解：D
質問 6：
A process analyst needs to determine the percentage of sales and marketing function related tasks in the current process. Which is the MOST appropriate way to identify these tasks?
A. Use organization attributes.
B. Use classifier to indicate sales and marketing.
C. Include sales and marketing as part of the task name.
D. Assign role as sales and marketing.
正解：B
質問 7：
A business area has decided to re-design 5 core business processes. A team of 5 business analysts distributed in different locations has been identified to model and analyze these processes. The processes have significant overlap and the analyst will share and reuse modeling artifacts. Which option describes the type of team collaboration support that will enforce sharing elements without overwriting another analyst's work?
A. Use of Concurrent Version System (CVS) check-out and check-in features to share artifacts.
B. Use of IBM Rational ClearCase check-out and check-in features to share artifacts.
C. Use of a shared repository check-out and check-in features to share artifacts.
D. Use of the modeler publishing functionality to share artifacts.
正解：B
質問 8：
Which of the following describes the concepts embodied in Business Process Management (BPM)? Business Process Management (BPM) is a:
A. re-engineering method that focuses on revolutionary process changes.
B. method of process optimization focused on execution and change with little attention to analysis.
C. method of collaborative process optimization supported by robust governance.
D. waterfall method of delivering technology improvements.
正解：C
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